Childcare Training Programme for Hotel Kids' Club Staff

Bespoke Childcare Training Programme for Hotel Staff

Elevate Your Hotel's Childcare Services: Professional Training for Unmatched Guest Satisfaction

The challenge of ensuring consistent, high-standard, and safe childcare services within a luxury hotel setting, and enhancing guest experience through professional Kids Club and babysitting offerings.

By equipping hotel staff with comprehensive, specialised training in childcare safety, development, activity planning, and guest interaction, leading to increased guest satisfaction and loyalty.
  • Duration: 20 hours
  • Certificate of Completion
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What You Will Learn:

  • Implement advanced childcare safety protocols and emergency response
  •  Master effective risk assessment and create secure childcare environments
  • Develop engaging and age-appropriate activity plans for diverse groups
  • Enhance guest relations through professional interaction and positive behaviour management
  • Standardise and elevate your hotel's Kids Club and babysitting services.

What's included?

  •  Interactive eBook
  • Assessment & knowledge test
  • Student survey
  • Certificate of completion

Course Description

In the competitive luxury hotel market, exceptional childcare services are no longer just an amenity—they are a crucial differentiator for guest satisfaction and retention. Our Bespoke Childcare Training Programme is designed specifically for hotel staff, from Kids Club personnel to activity coordinators and babysitters, ensuring your team delivers a consistent, high-quality, and professional experience. This programme addresses the unique demands of hotel childcare, focusing on safety, guest interaction, and enriching activities.

This comprehensive training goes beyond basic care, transforming your staff into highly competent and confident childcare professionals. Your team will gain practical skills in emergency preparedness, risk management, and positive child engagement, enabling them to create memorable and safe experiences for your youngest guests. Investing in this programme not only elevates your service standards but also enhances your hotel's reputation as a family-friendly destination, fostering repeat visits and positive recommendations.

  • Course Content

    • Introduction
    • Childcare Safety Fundamentals and Basic First Aid
    • Risk Assessment
    • The Childcare Environment
    • Policies, Procedures, and Safeguarding
    • Teamwork
    • Building Bonds with Families
    • Activity Planning and Delivery
    • Swimming with Children
    • Food and Beverage
    • Babysitting in a Hotel Setting
    • Positive Interactions and Behaviour Management
    • Final Case Study & Assessment

  • Certification Included

    Upon completion, you will receive a certificate from the International Nanny Institute, demonstrating your expertise in supporting preschool and school-aged children's development.
Instructor: Sam Sach
Sam is an Early Years teacher from the UK, holding Qualified Teacher Status and Early Years Professional Status. She has extensive experience across the Early Years sector, including working as a nanny, and holds a master’s degree in Childhood Studies and Early Years.

Currently, Sam works as a trainer and assessor for Early Years practitioners and Special Educational Needs coordinators, which aligns perfectly with her passion for professional development and raising industry standards. Her expertise ensures that students gain practical, real-world knowledge to excel in their careers as nannies.Communicating with Parents
Instructor: Dr Zaida Rodrigo Pérez
With over 20 years of experience in Higher Education, Dr Zaida R. Pérez is a leading expert in childcare and education. Her practical and engaging approach will prepare you for a successful career as a nanny.
Instructor: Tamazine Rosa
Tamazine is a qualified teacher with a strong background in early childhood development. She holds a bachelor’s degree in Human Development and Family Studies from Pennsylvania State University, a PGCE from Sunderland University, and a BDA Accredited Level 5 Certificate in Dyslexia.

With over 15 years of experience, Tamazine has worked in both private and public early years and primary education sectors. She has held various positions, including maternity night nurse, nanny, caretaker/educator of young children with special needs, and Classroom Learning Specialist. Her expertise ensures a practical and insightful approach to understanding the role of a nanny.

Our students love us

This training has completely transformed our Kids Club. Our staff feel more confident, and we've seen a noticeable improvement in parent feedback. A truly valuable investment.
Hotel General Manager, London
The focus on safety and emergency procedures was invaluable. Our team now has a unified approach, ensuring peace of mind for our guests.
Head of Guest Services, Edinburgh
The practical examples and case studies made it easy for our team to apply what they learned directly to their roles. Highly recommend for any hotel serious about their family offerings.
Resort Operations Manager, Cornwall

 Enrol Now and Strengthen Your Knowledge in  Preschool & School-Aged Children Care!

Instant Access:  Preschool & School-Aged Children
100% Online & Flexible

Get the Full Working as a Child Development Pack and Invest in Your Future Today!

Instant Access: Child Development
100% Online & Flexible

Frequently Asked Questions

Is this training suitable for all levels of childcare staff?

Yes, the programme is designed to be comprehensive, beneficial for both new and experienced staff within your childcare services.

Can the training be customised further for our specific hotel? 

Absolutely. We can discuss your unique requirements and tailor elements of the programme to best suit your hotel's operational context.

How is the assessment conducted?

The programme includes quizzes after each module and a final case study assessment to ensure staff have fully grasped the content.

What is the minimum number of staff required for this training?

Please contact us to discuss your staffing needs, and we can provide options suitable for your team size.

How quickly can our staff start the training?

Upon confirmation, your staff can gain immediate access to the online modules, allowing for flexible learning around their schedules.
Do you have more questions? 
Check out our Frequently Asked Questions!
Still, need help?
Reach out and Contact Us!
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